Published: May 23, 2023
PAC Control: Archive file contains random files instead of the strategy
- PAC Control Basic
- PAC Control Professional
All versions prior to R10.5b
Resolved In Version:
You may have this issue if:
- When you created the archive, PAC Control displays error messages stating "Unable to delete temporary directory..."; however, an archive file appears to have been created.
- You review the PAC Control strategy archive and find seemingly random files instead of strategy files in the archive.
Do one of the following:
- Eliminate any spaces in names of TEMP or TMP folder paths. This issue occurs when there is a space in the name of a temporary folder path that PAC Control uses when it creates an archive. To check whether there is a space in the name of a temporary folder:
- In Windows, open a command prompt window.
- Type set, then press Enter.
- In the results listed, review the names of folders listed under "TEMP=" and "TMP=". Here are some examples:
The first two examples would not produce this issue. The second two examples have a space between "john" and "smith", so they would produce this issue.
- TEMP=C:\Users\john smith\AppData\Local\Temp
- TMP=C:\Users\john smith\AppData\Local\Temp
- Make a note of any folders that have spaces in their names.
- Work with your IT department to remove the space by changing the username or device name of the computer.
- Create an archive-like file manually. You can create an archive-like file; however, it is very important to include all of the following, which may be stored in folders outside of the strategy directory:
- Strategy database file (strategy_name.idb)
- Strategy configuration information file (strategy_name.inf)
- Chart files (*.cht)
- Subroutine files (*.isb, *.ini, *.irf)
- Controller files (can have any name)
- Watch window files (*.wth)
Opto 22 has resolved this issue.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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