KB88763
Published: May 5, 2020
Revision: 3.0

MQTT topics not being published from OptoMMP device


Applies To:

Firmware for GRV-EPIC-PR1

Versions Affected:

1.5.0

Resolved In Version:

2.0.0


Symptoms:

If you observe either of the following:

  • MQTT had been publishing tags (in either a Sparkplug or string payload) from the GRV-EPIC-PR1’s I/O channels (when the MQTT Service’s device type is set as OptoMMP) and then stopped.
  • When you try to find public tags from an OptoMMP device, you can't find any.
Check for the following:
  • Was the I/O module on the chassis switched from an analog or discrete module to a serial or CAN module? (Switching between analog and discrete does not cause the previously mentioned symptoms.)
  • Is the control application configuring I/O on an OptoMMP device incorrectly (for example, mapping a channel incorrectly) or writing to a non-existent channel?

Workaround:

Review channel configurations to ensure that they map to appropriate I/O modules installed on the chassis and of the correct type.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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