After PAC Control strategy is updated, groov View reports tags not available

Applies To:

GRV-EPIC-PR1
GROOV-AR1, GROOV-AR1-BASE, GROOV-AR1-SNAP
GROOV-AT1, GROOV-AT1-SNAP
GROOV-SVR-WIN, GROOV-SVR-WIN-BASE, GROOV-SVR-WIN-SNAP

Versions Affected:

R4.2a and R4.2b

Symptoms:

If you rename tags in a PAC Control strategy and update that strategy in groov View, groov View may continue to try to use the original tag names. Affected gadgets will show yellow triangles and report that the (older) tag is not available on the controller.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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