KB89034
Published: May 25, 2021
Revision: 4.0

System update file upload fails near end of upload


Applies To:

Firmware for:

  • GRV-EPIC-PR1
  • GRV-R7-MM1001-10

Versions Affected:

GRV-EPIC-PR1: All versions prior to 3.2.0
GRV-R7-MM1001-10: All versions prior to 3.2.0

Resolved In Version:

GRV-EPIC-PR1: 3.2.0
GRV-R7-MM1001-10: 3.2.0


Symptoms:

On rare occasions, a system update fails near the end of the update and displays one of the following messages:

  • The client failed to upload the system update file.
  • Failed to upload system update. This can be caused by a network error or a full disk. If the disk is full then restore to factory defaults and start the update again.

Workaround:

Repeat the system update.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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