KB89210
Published: September 18, 2020
Revision: 2.0

After power cycle, groov Manage REST API calls or Node-RED for groov I/O nodes may fail


Applies To:

GRV-R7-MM1001-10

Versions Affected:

2.0.0 to 2.0.1

Resolved In Version:

2.0.2


Symptoms:

After a power cycle or restart of a groov RIO, REST API calls to groov Manage or Node-RED flows with Node-RED for groov I/O nodes may fail. You may see the following in the log files (from groov Manage Home, click Info and Help > Logs):

  • The Node-RED logs will show errors like: [error] [groov-io-input:9d4cd717.813378] Status code 403. HTTP response error : 403.
  • The groov Manage logs will show many errors like: [ERROR] AuthService - Could not find user.

This can affect the following:

  • On a groov RIO, Node-RED for groov I/O nodes accessing the local I/O channels.
  • From another device, Node-RED for groov I/O nodes accessing the I/O on a groov RIO.
  • Any client using the groov Manage REST API on a groov RIO.

Workaround:

Log in to groov Manage after a power cycle or restart.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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