Published: April 21, 2021
Touchscreen stuck on power up progress screen
Firmware for GRV-EPIC-PR1
2.0.2 to 3.1.0 (may affect earlier versions)
Resolved In Version:
In rare cases, after a power cycle, you may observe that the GRV-EPIC-PR1 touchscreen appears to be stuck on the screen that shows "groov EPIC" with the progress bar showing approximately 80% complete. This issue may also cause a unit to lock up while in operation. You may also observe any of the following:
- STATUS LED is blinking green.
- POWER LED is solid green.
- The LEDs on the groov I/O modules may be red or blue.
- No Ethernet communications: you cannot connect to the GRV-EPIC-PR1.
Power cycle the GRV-EPIC-PR1.
Opto 22 has resolved this issue.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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