KB89389
Published: November 17, 2020
Revision: 1.0

Some Settings Not Saved When Changing Signal Type


Applies To:

Firmware for GRV-R7-MM1001-10

Versions Affected:

All versions


Symptoms:

Some settings may not be saved on the first attempt to change a channel to an analog signal type:

  • The first time you change a channel from a digital or analog output to an analog input, the calibration and filtering settings are not saved. For example:
    1. From the groov Manage Home page, click I/O Channels.
    2. Click on a channel already configured as an digital or analog output.
    3. Change the Channel Type to an analog input. Also change any of these fields:
      • Gain
      • Offset
      • Filter Weight
      • Simple Moving Average
    4. Click Save.
    5. Click on the channel again to return to the channel configuration page. Notice that the calibration or filtering values were not saved.
    6. Change those fields again.
    7. Click Save.
    8. Click on the channel again to return to the channel configuration page. Notice that this time calibration and filtering values were saved.
  • The first time you change a channel from a digital or analog input to an analog output, clamping settings are not saved. For example:
    1. From the groov Manage Home page, click I/O Channels.
    2. Click on a channel already configured as an digital or analog input.
    3. Change the Channel Type to an analog output. Also change any of these fields:
      • Upper Clamp
      • Lower Clamp
    4. Click Save.
    5. Click on the channel again to return to the channel configuration page. Notice that the clamping values were not saved.
    6. Change those fields again.
    7. Click Save.
    8. Click on the channel again to return to the channel configuration page. Notice that the clamping values were saved.

Workaround:

Try a second time to change and save the values when you change a channel to an analog signal type.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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