KB89395
Published: December 23, 2020
Revision: 2.0

Not Responding Indication May Appear After Starting Strategy


Applies To:

  • PACCONTROLBAS (PAC Control Basic)
  • PACCONTROLPRO (PAC Control Pro)

Versions Affected:

R10.0a to R10.3c

Resolved In Version:

R10.3d


Symptoms:

When you press the Run Strategy button in PAC Control Debug mode (and dismiss the Start Strategy? prompt, if it appears), PAC Control displays the Run Strategy dialog, which can disappear quickly. However, if your strategy contains a groov EPIC I/O unit that has many modules and channels configured, the Run Strategy dialog can remain longer and the dialog's title bar may indicate "Not Responding". This can give the false impression that PAC Control has crashed.

Workaround:

Ignore the Not Responding indication and wait for PAC Control to finish configuring I/O.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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