KB89421
Published: April 16, 2021
Revision: 2.0

PAC Control Strategy Can't Access Remote groov EPIC I/O Unit After I/O Unit Reboots


Applies To:

Firmware for GRV-EPIC-PR1

Versions Affected:

All versions

Resolved In Version:

3.2.0


Symptoms:

If a PAC Control strategy has a remote groov EPIC I/O unit that is configured with a hostname, then if that I/O unit restarts (for example, it goes through a power cycle) and the DHCP server assigns it a new IP address, the PAC Control strategy is no longer able to access that I/O unit.

Workaround:

If possible, assign the remote groov EPIC I/O unit a static IP address. For information, see "Connecting groov EPIC to a Network or Multiple Networks" in the groov EPIC User's Guide (form 2267).

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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