groov View classic trend performance gradually slows down

Applies To:

groov View running on:

GROOV-AR1, GROOV-AR1-BASE, GROOV-AR1-SNAP
GROOV-AT1, GROOV-AT1-SNAP
GROOV-SVR-WIN, GROOV-SVR-WIN-BASE, GROOV-SVR-WIN-SNAP
GRV-EPIC-PR1

Versions Affected:

GRV-EPIC-PR1: 1.5.0 to 3.1.0 (may affect earlier versions)
All other products: R4.2a to R4.3a (may affect earlier versions)

Resolved In Version:

GRV-EPIC-PR1: 3.2.0
All other products: R4.3b

Symptoms:

The rate at which a Classic Trend refreshes and the responsiveness of the groov View page containing the trend may degrade over time. You may observe the following:

The trend data updates will gradually slow down.
The refresh icon on the trend will not blink at the sample rate you set.
When you touch or click on the page, the page may take longer and longer to respond.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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