Published: December 27, 2021
EPIC or RIO OpenVPN connection may not reconnect after session expiration
Firmware for the following groov EPICs:
Firmware for the following groov RIOs:
groov EPIC: 1.4.0 to 3.2.2
groov RIO: 2.0.0 to 3.2.1
Resolved In Version:
groov EPIC: 3.3.0 (see Note)
groov RIO: 3.3.0 (see Note)
If you configure a groov EPIC or groov RIO with a user-locked OpenVPN connection profile connecting to an OpenVPN Access server, the groov EPIC or groov RIO client may not automatically reconnect to the server after the session expires.
Note: The solution to this issue also requires that you upgrade your OpenVPN Access server(s) to version 2.5.0.
Opto 22 has resolved this issue.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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