KB89613
Published: November 2, 2021
Revision: 2.0

Available disk space decreases significantly after a failed system restore


Applies To:

Firmware for the following groov EPICs:

  • GRV-EPIC-PR1
  • GRV-EPIC-PR2

Firmware for the following groov RIOs:

  • GRV-R7-MM1001-10
  • GRV-R7-MM2001-10

Versions Affected:

groov EPICs: All versions prior to 3.3.0
groov RIOs: All versions

Resolved In Version:

groov EPICs: 3.3.0


Symptoms:

If you perform a restore (from the groov Manage Home page, click Maintenance > Restore) and it fails, temporary files may not be cleaned up, increasing the amount of used disk space.

Workaround:

There are a few ways you can clear these files:

  • If there is enough disk space available, perform a firmware upgrade.
  • If you have physical access to your device, perform a Restore to defaults.
  • If you have shell access to your device, log in and go to /home/manage22 directory. Remove directories with names starting with restore- and upload-.
  • Contact Opto 22 and request that an Opto Support Engineer access the system using an OptoSupport RSS session to remove the files via shell.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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