KB89695
Published: September 8, 2021
Revision: 2.0

PAC Control: SNAP-AOD-29 shows incorrect units and values for Full Range


Applies To:

  • PAC Control Basic
  • PAC Control Professional

Versions Affected:

R10.2e to R10.3c (may affect earlier versions)

Resolved In Version:

R10.4a


Symptoms:

In PAC Control Config mode, if the I/O unit’s Temperature configuration is set to Fahrenheit, then the Edit a Point dialog box for points on SNAP-AOD-29 or SNAP-AOD-29-HFi modules incorrectly lists temperature units and values in the Full Range section. It should list Percent for the Units Field, 0 for Lower, and 100 for Upper.

Workaround:

If possible, change the setting on the I/O Unit to Celsius:

  1. Right click on the I/O unit name.
  2. Click Modify.
  3. In the Device Options section, click Celsius.
  4. Click OK to save the changes.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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