Can't restore Node-RED backups between GRV-EPIC-PR1 and GRV-EPIC-PR2

Applies To:

Firmware for the following groov EPICs:

GRV-EPIC-PR1
GRV-EPIC-PR2

Versions Affected:

3.2.0 to 3.2.2

Resolved In Version:

3.3.0

Symptoms:

When uploading a Node-RED project backup file (from a GRV-EPIC-PR1) to a GRV-EPIC-PR2 (or vice versa), groov Manage displays the following error on the Check Device Model step: "The backup file is not compatible. It is from a different device."

This issue is specific to project backup files created and uploaded through the Node-RED project manager (from groov Manage Home page, click Node-RED > Project Management).

Important: You cannot upload a Node-RED project backup file created from a groov EPIC to a groov RIO or vice versa.

Workaround:

Modify the info.json file that's in the backup file and change the GRV-EPIC-PR1 to GRV-EPIC-PR2 (or vice versa):

Unzip the backup file.
Open the info.json in a text editor and change "PR1" to "PR2" or vice versa.
Save the change and close the text editor.
Rezip the backup file.
Upload the new zip file through the Node-RED project manager (from groov Manage Home page, click Node-RED > Project Management > Upload Project).

Important: These steps are only for modifying a Node-RED project backup file created with a GRV-EPIC-PR1 or GRV-EPIC-PR2.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

DISCLAIMER

This Opto 22 Knowledge Base ('OptoKB') article is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this OptoKB article is not intended to constitute application, design, software, or other professional engineering advice or services. Opto 22 may modify the OptoKB articles at any time. Before making any decision or taking any action which might affect your equipment, you should consult a qualified professional.

OPTO 22 DOES NOT WARRANT THE COMPLETENESS, TIMELINESS, OR ACCURACY OF THE DATA CONTAINED IN THIS OPTOKB ARTICLE AND MAY MAKE CHANGES THERETO AT ANY TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS 'AS IS.' IN NO EVENT SHALL OPTO 22 BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT INCIDENTAL, CONSEQUENTIAL, LOSS PROFIT, OR DAMAGE, EVEN IF OPTO 22 HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

OPTO 22 DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO THE INFORMATION (INCLUDING HARDWARE, SOFTWARE, AND/OR FIRMWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTIBILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not sanction the exclusion of implied warranties: thus, this disclaimer may not apply to you.