KB89714
Published: November 2, 2021
Revision: 2.0

Can't restore Node-RED backups between GRV-EPIC-PR1 and GRV-EPIC-PR2


Applies To:

Firmware for the following groov EPICs:

  • GRV-EPIC-PR1
  • GRV-EPIC-PR2

Versions Affected:

3.2.0 to 3.2.2

Resolved In Version:

3.3.0


Symptoms:

When uploading a Node-RED project backup file (from a GRV-EPIC-PR1) to a GRV-EPIC-PR2 (or vice versa), groov Manage displays the following error on the Check Device Model step: "The backup file is not compatible. It is from a different device."

This issue is specific to project backup files created and uploaded through the Node-RED project manager (from groov Manage Home page, click Node-RED > Project Management).

Important: You cannot upload a Node-RED project backup file created from a groov EPIC to a groov RIO or vice versa.

Workaround:

Modify the info.json file that's in the backup file and change the GRV-EPIC-PR1 to GRV-EPIC-PR2 (or vice versa):

  1. Unzip the backup file.
  2. Open the info.json in a text editor and change "PR1" to "PR2" or vice versa.
  3. Save the change and close the text editor.
  4. Rezip the backup file.
  5. Upload the new zip file through the Node-RED project manager (from groov Manage Home page, click Node-RED > Project Management > Upload Project).
Important: These steps are only for modifying a Node-RED project backup file created with a GRV-EPIC-PR1 or GRV-EPIC-PR2.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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