KB89890
Published: August 17, 2021
Revision: 2.0

User repeatedly prompted to change password


Applies To:

Firmware for the following groov EPICs:

  • GRV-EPIC-PR1
  • GRV-EPIC-PR2
Firmware for the following groov RIOs:
  • GRV-R7-MM1001-10
  • GRV-R7-MM2001-10

Versions Affected:

groov EPICs: All versions prior to 3.2.2
groov RIOs: All versions

Resolved In Version:

groov EPICs: 3.2.2


Symptoms:

If the system administrator of a groov EPIC or groov RIO enables the "Require Password Change" option for a user (in groov Manage Home page, click Accounts > User, then select a specific user), that user is prompted to change their password the next time they try to log in to the groov EPIC or groov RIO. However, with this issue, the user is prompted to change their password every time they attempt to log in to the groov EPIC or groov RIO.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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