Sending multiple files in quick succession to a remote FTP server may cause issues

Applies To:

SoftPAC

Versions Affected:

R9.3d to R10.4d (may affect previous versions)

Resolved In Version:

R10.4e

Symptoms:

If you use the Send Communication Handle Command to send multiple files (in quick succession) to a remote FTP server:

The first use of the Send Communication Handle Command command to perform FTP send will succeed and the file will transfer to the FTP server.
Subsequent calls of Send Communication Handle Command may fail to transfer the file(s). Also, the remote FTP server may become temporarily unresponsive.

Workaround:

Wait at least 30 seconds after sending one file before sending another. The interval to wait will depend on various factors related to the server.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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