KB90142
Published: October 6, 2023
Revision: 2.0

SoftPAC deletes local file if file with same name on remote FTP server doesn't exist


Applies To:

SoftPAC

Versions Affected:

R9.3d to R10.4d (may affect previous versions)

Resolved In Version:

R10.4e


Symptoms:

Under the following circumstances, SoftPAC incorrectly deletes the local file:

  • You open a communication handle to a remote FTP server to retrieve a file with the get command, and
  • the local file system has a file with the same name as the one you specify in the get command, and
  • the remote FTP server does not contain the file you specify in the get command.

Workaround:

Try one or more of the following:

  • Verify that the remote source file exists on the FTP server, such as with the FTP dir command, before attempting to retrieve the file with FTP get command.
  • Do not perform FTP get if there is an existing local file with the same name.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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