groov RIO, groov analog, and some groov digital modules are unresponsive; groov I/O module LEDs are red

Applies To:

Firmware for the following groov EPICs:

GRV-EPIC-PR1
GRV-EPIC-PR2

Firmware for the following groov RIOs:

GRV-R7-MM1001-10
GRV-R7-MM2001-10
GRV-R7-I1VAPM-3

Versions Affected:

For groov EPICs: all versions prior to 3.4.0
For groov RIOs: all versions prior to 3.5.0

Resolved In Version:

For groov EPICs: 3.4.0
For groov RIOs: 3.5.0

Symptoms:

For groov EPICs, if all the analog modules and the following digital modules on the chassis are unresponsive and show red on the module LED, you may have this issue:

GRV-IAC-24
GRV-IACI-12
GRV-IACDCTTL-24
GRV-IACHV-24
GRV-IACIHV-12
GRV-IDC-24
GRV-IDCI-12
GRV-IDCIFQ-12
GRV-IDCSW-12
GRV-OAC-12
GRV-OACI-12
GRV-ODCI-12
GRV-ODCSRC-24
GRV-OMRIS-8

This issue is more likely to happen after the following:

A module firmware update
Hot swapping a module
Other unexpected event that causes a module to go offline

For groov RIO modules, the I/O may be unresponsive. This situation is more likely to occur after a firmware update or after starting the module.

Workaround:

Cycle power to your groov EPIC processor or groov RIO module.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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