KB90329
Published: July 13, 2022
Revision: 1.0

SNMP traps continue to be sent after being disabled


Applies To:

Firmware for the following groov EPICs:

  • GRV-EPIC-PR1
  • GRV-EPIC-PR2
Firmware for the following groov RIOs:
  • GRV-R7-MM1001-10
  • GRV-R7-MM2001-10
  • GRV-R7-I1VAPM-3

Versions Affected:

3.4.0 to current


Symptoms:

In groov Manage, if you disable SNMP (from the groov Manage I/O Services page, click SNMP > Disable), the groov EPIC processor or groov RIO module should stop sending SNMP traps. With this issue, it continues to send SNMP traps.

Workaround:

Write 0 to the Enable field of the OptoMMP memory map of each Event message to disable SNMP traps.

  • Event Message 0: 0xF120 0024
  • Event Message 1: 0xf120 00E4
  • ....
  • Event Message 127: 0xF120 5F64

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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