PAC Manager: On Generic Read/Write page, error when using write-only address or navigating with Tab key

Applies To:

PAC Manager

Versions Affected:

All versions prior to R10.5a

Resolved In Version:

R10.5b

Symptoms:

You may observe the following behaviors while working in the Generic Read/Write page of the Inspect Opto 22 Device window of PAC Manager:

Enter an address for a write-only area in the Address field, then click Refresh. The Status field turns red and displays the message "Error reading area: The I/O Unit does not support this area."
If you use the Tab key to move among the fields and then press Enter, sometimes PAC Manager displays a message similar to: "Enter valid scaling values."

Workaround:

Do the following:

Close the main Inspect Opto 22 Device window.
Click Tools > Inspect.
Click Other > Generic Read/Write.
Do the following steps; however, do not use the Enter key, do not click Refresh, and do not navigate through the fields with the Tab key. Use your mouse to select each field:
1. Click in the Address field, then type or paste the appropriate address.
2. Click in the Type field, then select the appropriate data type.
3. Click in the Length field, then type in the appropriate length or use the up/down arrows to choose the appropriate length.
4. In the Value column, click in the first value field, then type in the appropriate value. Do not press the Enter or Tab keys.
5. If there are additional Value fields, click in the next field and type in the value. Repeat until all values have been typed in.
Click Apply.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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