KB90620
Published: July 28, 2023
Revision: 2.0

If PAC Control strategy contains HTTP Get/Post commands with SSL, PAC controller and other services may restart


Applies To:

Firmware for the following:

  • GRV-EPIC-PR1
  • GRV-EPIC-PR2

Versions Affected:

All versions prior to 3.5.0

Resolved In Version:

3.5.0


Symptoms:

If your PAC Control strategy contains HTTP Get or HTTP Post commands with SSL as the security mode, you may observe that various groov Manage services (including the PAC Controller) restart. The symptoms appear with a frequency corresponding to the frequency of the HTTP Get and HTTP Post commands: the more frequent the commands are called, the more frequent the symptoms appear.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


DISCLAIMER

This Opto 22 Knowledge Base ('OptoKB') article is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this OptoKB article is not intended to constitute application, design, software, or other professional engineering advice or services. Opto 22 may modify the OptoKB articles at any time. Before making any decision or taking any action which might affect your equipment, you should consult a qualified professional.

OPTO 22 DOES NOT WARRANT THE COMPLETENESS, TIMELINESS, OR ACCURACY OF THE DATA CONTAINED IN THIS OPTOKB ARTICLE AND MAY MAKE CHANGES THERETO AT ANY TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS 'AS IS.' IN NO EVENT SHALL OPTO 22 BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT INCIDENTAL, CONSEQUENTIAL, LOSS PROFIT, OR DAMAGE, EVEN IF OPTO 22 HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.

OPTO 22 DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO THE INFORMATION (INCLUDING HARDWARE, SOFTWARE, AND/OR FIRMWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTIBILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not sanction the exclusion of implied warranties: thus, this disclaimer may not apply to you.

Copyright © 2024 Opto 22. All rights reserved.