Published: October 6, 2023
Clear All Latches command may cause processor/controller reset
Firmware for the following groov EPICs:
Firmware for the following SNAP PACs:
- SNAP-PAC-S1, SNAP-PAC-S1-FM, SNAP-PAC-S1-W
- SNAP-PAC-S2, SNAP-PAC-S2-W
- SNAP-PAC-R1, SNAP-PAC-R1-FM, SNAP-PAC-R1-W, SNAP-PAC-R1-B
- SNAP-PAC-R2, SNAP-PAC-R2-FM, SNAP-PAC-R2-W
For groov EPICs: 3.5.0
For SNAP PACs: R9.2a to R10.4d
Resolved In Version:
For groov EPICs: 3.5.1
For SNAP PACs: R10.4e
If your PAC Control strategy uses the Clear All Latches command on a SNAP I/O unit that has unconfigured points or empty module positions, the groov EPIC processor or SNAP PAC controller will reset.
Do one of the following:
- Make sure all points on all modules are configured.
- Clear latches on individual points with the Clear On-Latch or Clear Off-Latch commands.
Opto 22 has resolved this issue.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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