Human-readable timestamps in trend downloads only work when downloading a single data series at a time

Applies To:

groov View running on:

GRV-EPIC-PR1
GRV-EPIC-PR2
GROOV-SVR-WIN
GROOV-SVR-WIN-BASE
GROOV-SVR-WIN-SNAP

Versions Affected:

GRV-EPIC-PR1, GRV-EPIC-PR2: R3.5.0 to 3.5.1
All others: groov View R4.5a to R4.5b

Resolved In Version:

GRV-EPIC-PR1, GRV-EPIC-PR2: R3.6.0
All others: groov View R4.5c

Symptoms:

If you select more than one trend data series to download from groov View, your downloaded data may not have human-readable timestamps.

Workaround:

To ensure your trend data downloads contain human-readable timestamps, download a single series at a time.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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