Using groov View Build mode from an external HDMI monitor connected to groov EPIC devices may cause application to hang

Applies To:

groov View running on:

GRV-EPIC-PR1
GRV-EPIC-PR2

Versions Affected:

3.4.0 to 3.5.1

Resolved In Version:

3.6.0

Symptoms:

When attempting to use groov View Build mode from an external HDMI monitor connected to groov EPIC processors, the application may hang while displaying “Loading pages…”.

Note: groov EPIC does not support using groov View in Build mode through an external HDMI monitor.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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