Database error when modifying a user in groov View Build mode

Applies To:

groov View running on:

GRV-EPIC-PR1
GRV-EPIC-PR2

Versions Affected:

3.5.0 to 3.5.1

Resolved In Version:

3.6.0

Symptoms:

When attempting to modify an existing user in groov View Build mode, you may encounter the following error message: “Error: There was a database error when updating the user.” Your changes are not applied.

Workaround:

When editing a user, assign a default page to that user to successfully apply your changes. Once those changes are applied, edit the user again to reset the default page as needed.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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