Channel 7 value of some GRV-IRTD-8 modules may read high

Applies To:

Firmware for GRV-IRTD-8 module

Versions Affected:

Units with serial number 921773 to 975855 or date codes from 10-9-23 (October 9, 2023) to 12-2-24 (December 2, 2024) may be affected.

Symptoms:

Channel 7 of an affected GRV-IRTD-8 module reads approximately 3 degrees Celsius higher than the actual value.

Workaround:

In groov Manage, configure channel 7 of the affected module with an Offset of -3.2. There is no need to change the Gain.

Resolution:

Opto 22 has resolved this issue. If you have an affected unit, please contact the Product Support Group by emailing support@opto22.com.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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