SNAP analog modules briefly report out-of-range on all channels 49.71 days after power up or reset

Applies To:

SNAP-AICTD
SNAP-AICTD-4
SNAP-AIMA
SNAP-AIMA-4
SNAP-AIMA-i
SNAP-AIMA-iSRC
SNAP-AIMA2-i
SNAP-AIMV-4
SNAP-AIRTD
SNAP-AIRTD-1K
SNAP-AIRTD-10
SNAP-AIRTD-8U
SNAP-AITM-i
SNAP-AITM-i-C
SNAP-AITM2-i
SNAP-AIV
SNAP-AIV-4
SNAP-AIV-i
SNAP-AIV2-i
SNAP-AOVA-8

Versions Affected:

All versions prior to R2.2c for all modules except the following:

SNAP-AIRTD-8U: All versions prior to R1.0f
SNAP-AOVA-8: All versions prior to R1.4b

Resolved In Version:

R2.2c for all modules except the following:

R1.0f for SNAP-AIRTD-8U
R1.4b for SNAP-AOVA-8

Symptoms:

Every 49.71 days after module power-up or reset, all channels briefly return a float value of NaN or counts of -32768, except for SNAP-AIRTD-8U, which returns -2,147,483,648.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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