Resources & Tools

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SNAP-AIV Module Firmware
Downloads - Published:
This download contains current firmware for the SNAP-AIV two-channel analog (-10VDC to +10VDC) input module. For a list of bug fixes and enhancements included in this firmware, see the SNAP I/O Modules Firmware Release Notes.
SNAP-AITM2-i Module Firmware
Downloads - Published:
This download contains current firmware for the SNAP-AITM2-i two-channel, isolated thermocouple analog input module. For a list of bug fixes and enhancements included in this firmware, see the SNAP I/O Modules Firmware Release Notes.
SNAP I/O Modules Firmware Release Notes
Documents - rm_snap_io - Published:
This document lists the latest updates to the firmware for SNAP I/O modules. It includes information on new features, enhancements, and bug fixes. List of SNAP I/O module firmware download pages...more
“Fragnesia” Vulnerability in groov EPIC and RIO
Knowledge Base - KB91515 - Published:
The “Fragnesia” vulnerability—a local privilege escalation vulnerability—could be exploited by an attacker to obtain unauthorized administrative (or root-level) privileges to your...more
PAC Manager firmware update process may fail for devices with poor network connections
Knowledge Base - KB91512 - Published:
When updating firmware on any of the following devices over a high-latency network connection (such as radio modems), the firmware update may fail with an error message in PAC Manager indicating that the...more
“Not currently supported” errors for operator-driven PID tag types in PAC Display
Knowledge Base - KB91456 - Published:
When clicking a button with an operator-driven PID tag in PAC Display Runtime, you may encounter an error message about an unsupported tag type. You may also encounter this error in the log file after running Tools > Regenerate IO Scanner Tag Names.
Find and Replace > Table Index may crash PAC Display
Knowledge Base - KB91378 - Published:
If you encounter a Precondition error message when running a Table Index search in the Find and Replace dialog in PAC Display Configurator, PAC Display may crash if you select Abort or Retry instead of Ignore.
groov RIO Universal I/O Explorer
Demo - Published:
This explorer covers groov RIO® models GRV-R7-MM1001-10 and GRV-R7-MM2001-10. For power and energy monitoring, see GRV-R7-I1VAPM-3.
PAC Control strategy commands Calculate & Set Analog Offset and Calculate & Set Analog Gain return 0.0 for groov I/O or groov RIO channels
Knowledge Base - KB91448 - Published:
When calibrating analog channels on groov I/O or groov RIO modules using the PAC Control strategy Calculate & Set Analog Offset and Calculate & Set Analog Gain commands, the commands return a value of 0.0 instead of the required value.
Inspecting a communication handle variable in PAC Control Debug mode may cause a timeout error for SNAP PAC controllers and groov EPIC processors
Knowledge Base - KB86871 - Published:
When inspecting a communication handle variable in PAC Control Debug mode or any other program, you may encounter a communication timeout error with a SNAP PAC controller or groov EPIC processor running the PAC Control Engine.
GetNumCharsWaiting command with a file communication handle returns incorrect values
Knowledge Base - KB91070 - Published:
If a chart running on a SNAP-PAC-R1 (GEN2) runs the Get Number of Characters Waiting (GetNumCharsWaiting in OptoScript) command with a file communication handle, the command may incorrectly return 0 or differing (incorrect) values.
SNAP analog points converted to G1 analog points after import through PAC Manager
Knowledge Base - KB91370 - Published:
If you used PAC Manager's Import/Copy I/O Unit Image feature to create a new I/O unit from an existing SNAP PAC I/O unit configuration, PAC Manager may converts any SNAP PAC analog modules to G1 analog modules.
If I/O unit on redundant network is available, IsIoUnitReady and IsIoUnitCommEnabled commands may return false
Knowledge Base - KB91353 - Published:
If your PAC Control strategy works with a SNAP I/O unit configured with redundant Ethernet links, when communication is lost on the primary Ethernet link and the secondary Ethernet link becomes active,...more
Digital TPOs start operating upon I/O unit boot-up or after restart
Knowledge Base - KB91304 - Published:
After an I/O unit boots up or restarts, any I/O configurations stored in persistent memory are restored. If a TPO is restored, the TPO should not start controlling the digital output, but with this issue, it may.
SNAP PAC controllers and brains may not store Analog TPO period configuration to flash memory
Knowledge Base - KB91292 - Published:
If you have configured the TPO Period field on the Analog Point page in the Inspect Opto 22 Device window in PAC Manager, and you save the configuration to flash memory on a SNAP PAC controller, this...more