Opto22 - Resources & Tools

If you have this issue, you may observe no Ethernet communication, no response to touch screen input, and all module LEDs are red.

Data from groov EPIC/RIO reported as stale; groov Manage reports Data Service is running

Knowledge Base - KB90434 - 9/12/2022

OPC UA tags with Number type are selectable in Build mode, but report type error in View mode

Knowledge Base - KB90399 - 8/17/2022

In groov View, after successfully assigning an OPC UA tag of type Number to a gadget in Build mode, when you switch to View mode, that gadget displays a yellow triangle and a message that types do not match.

Cannot select an array index on some OPC UA array tags

Knowledge Base - KB90394 - 8/17/2022

If you add a tag from an OPC UA device that is a dynamically-sized array, groov View does not display the boxes where you enter the index.

Page access permissions reset to All Users

Knowledge Base - KB90330 - 8/17/2022

If your groov View project has any pages that limit permissions (for example, only for Kiosk users), after groov View is restarted, those pages should keep their permissions. However, with this issue...more

Some users can't see video from video gadgets with proxy option

Knowledge Base - KB90289 - 8/17/2022

Users with the limited permission levels may not be able to view video from a video gadget with the proxy option enabled, even though they have permission to access the page containing that video gadget.

Internal values unnecessarily saved to permanent storage

Knowledge Base - KB90395 - 8/24/2022

The OptoMMP server was saving internal data to permanent storage, which caused additional writes.

Frequently writing unchanged values to some OptoMMP areas may cause excessive writes to permanent storage

Knowledge Base - KB90239 - 8/24/2022

Frequently writing unchanged values to areas of the OptoMMP memory map may causes excessive writes, which shortens the life of the permanent storage.

32-bit integers that represent boolean values aren't presented as booleans

Knowledge Base - KB90400 - 8/24/2022

In PAC Control, if you define a 32-bit integer to represent a boolean value, the tag that the Data Service creates should be defined as boolean. With this issue, the tag is defined as a 32-bit integer.

MQTT/Data Service may not issue Death Certificate when MQTT service restarted

Knowledge Base - KB90390 - 8/24/2022

When a groov EPIC or groov RIO restarts MQTT/Data Service, they should issue a Death Certificate to indicate that subsequent tag data is stale. However, with this issue, groov EPIC and groov RIO do not issue the Death Certificate.

Tag browsers display channel features that are not public

Knowledge Base - KB90388 - 8/24/2022

When you are browsing for tags through either an MQTT tag browser or OPC UA tag browser, the browser may display channel features that were not configured as public.

Some tag properties for groov EPIC/groov RIO with Sparkplug B payloads are missing/incorrect

Knowledge Base - KB90386 - 8/24/2022

When you are browsing for tags (through an MQTT tag browser) on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that the properties for some tags are missing or incorrect.

Some groov EPIC/groov RIO device tags are missing from Sparkplug B payloads

Knowledge Base - KB90384 - 8/24/2022

When you are browsing (through an MQTT tag browser) for tags on a groov EPIC or groov RIO configured with Sparkplug B payloads, you may observe that some tags are missing.

Can't view or write to energy tags

Knowledge Base - KB90382 - 8/24/2022

When you are browsing the total energy tags (channels 54 through 62 of the GRV-R7-I1VAPM-3 and GRV-IVAPM-3 modules), you may some errors.

Can't stop PAC Control strategy that has 0 running charts

Knowledge Base - KB90272 - 7/14/2022

The user interface in groov Manage is not consistent with PAC Control's behavior regarding the starting and stopping of strategies.

Ignition Edge may restart twice or not start after uploading a new server certificate

Knowledge Base - KB90358 - 8/24/2022

You may see in the groov Manage log that Ignition has been restarted twice it or it failed to start and the groov Manage Ignition page shows STOPPED in the Status section.

MQTT Service may fail to connect (out of memory)

Knowledge Base - KB90350 - 8/24/2022

The MQTT service may not connect due to "out of memory" errors.

OPC UA clients cannot read/write tags when using system administrator account

Knowledge Base - KB90343 - 7/14/2022

If you are using a groov Manage administrator account as the username and password to authenticate to the native OPC UA server, your OPC UA client will not be able to read or write tags.

SNMP traps continue to be sent after being disabled

Knowledge Base - KB90329 - 7/13/2022

groov native OPC UA server does not accept connections to localhost

Knowledge Base - KB90346 - 7/14/2022

In your OPC UA client, if you specify localhost as the connection string to connect to the groov EPIC native OPC UA server, when you try to browse for tags, you get error messages.

ETH0 doesn't connect to 10 Mbps network

Knowledge Base - KB90345 - 7/14/2022

If you connect the ETH0 network interface to a 10BASE-T switch or device, groov EPIC won't be able to communicate on the network.

GRV-R7-I1VAPM-3: energy accumulation channels report 3x the expected value

Knowledge Base - KB90328 - 7/6/2022

On a GRV-R7-I1VAPM-3 module, channels 57, 58, 59, 60, 61, and 62 report an accumulation of values. With this issue, these channels report approximately three times the expected value.