Resources & Tools

1 - 110 of 110 results for "snap module"
SNAP-AIVRMS and SNAP-AIARMS module readings may become fixed at -32768
Knowledge Base - KB47789 - Published:
SNAP-AIVRMS and SNAP-AIARMS module readings may become fixed at -32768. The low scale for these modules is zero, and they should not report negative values that are less than 0.5% of full scale (-1.25...more
PAC Control does not scale SNAP-AIMA-iH and SNAP-AOA-23-iH (HART modules) correctly
Knowledge Base - KB84834 - Published:
When you scale a HART module (SNAP-AIMA-iH or SNAP-AOA-23-iH) in PAC Control, the zero-scale value is set to 4.0 and the full-scale value to 20. These should be 3.2 and 24.0, respectively, to use the full resolution of the module.
Analog milliamp outputs clamped to an invalid value cause SNAP module to go off-line
Knowledge Base - KB80396 - Published:
A SNAP analog output module assigned an Upper or Lower Clamp value outside its valid output range, is forced offline. The module cycles online and offline until valid clamp values are written. Depending...more
SNAP-AIRTD-8D and SNAP-AIRTD-10 modules unknown in PAC Control
Knowledge Base - KB80991 - Published:
The SNAP-AIRTD-10 and SNAP-AITM-8D modules do not appear in the Analog Input Module list in PAC Control configure mode. If a strategy that had either module previously configured is opened in PAC Control...more
Incorrect default millivolt scaling for SNAP-AITM and SNAP-AIMV type modules on Ethernet I/O units
Knowledge Base - KB52706 - Published:
Using the default scaling for a SNAP-AITM or SNAP-AIMV type module configured as a millivolt input module, causes the value reported to be off by a factor of 1000 (3 decimal places). The SNAP‑...more
Custom-scaled SNAP I/O modules may be reset to defaults
Knowledge Base - KB84243 - Published:
If you have SNAP I/O modules with custom scaling, you may see a module lose its scaling and revert to default scaling. If you then inspect the Status Read area of the brain or rack-mounted controller...more
SNAP mechanical power relay and reed relay output modules may turn On when they should be Off
Knowledge Base - KB86624 - Published:
Output points on the following modules may turn On when the rack voltage is at or above 5.12 volts: SNAP-OMR6-C SNAP-OMR6T-C SNAP-OMR6-A SNAP-ODC5R SNAP-ODC5R5 SNAP-ODC5RFM SNAP-ODC5R5FM NOTE: This is a coprocessor issue.
SNAP-AOV-27 initially outputs -10 VDC when I/O rack is powered up
Knowledge Base - KB84084 - Published:
When an I/O unit with a SNAP-AOV-27 analog output module is first powered up, the module will output -10.0 VDC until the brain or rack-mounted controller finishes booting up. Then it will output the...more
EtherNet/IP Configurator does not scale SNAP-AIMA-iH and SNAP-AOA-23-iH (HART modules) correctly
Knowledge Base - KB84845 - Published:
When you scale a HART module (SNAP-AIMA-iH or SNAP-AOA-23-iH) in EtherNet/IP Configurator, the zero-scale value is set to 4.0 and the full-scale value to 20. These should be 3.2 and 24.0, respectively, to use the full resolution of the module.
SNAP-AITM and SNAP-AITM-i modules are misidentified in PAC Manager
Knowledge Base - KB91136 - Published:
In the Inspect mode of PAC Manager, the SNAP-AITM and SNAP-AITM-i modules are misidentified as “SNAP-AITM1” and “SNAP-AITM1-i,” respectively. This only affects how the...more
SNAP-SCM-PROFI Profibus module may reset when connected to a device that continuously transmits data
Knowledge Base - KB82660 - Published:
The SNAP-SCM-PROFI module run-light occasionally goes off, and the module stops communicating. This reset happens approximately 1 to 10 seconds after the communication cable is plugged into the module,...more
On a SNAP high-density digital (HDD) output module, a point that was turned off is on, or vice versa
Knowledge Base - KB85723 - Published:
If more than one PAC Control flowchart running on a SNAP PAC rack-mounted controller writes to the same high-density digital output module on its own rack, the changes made by one chart may be...more
Volt-Amp and power readings from SNAP-AIPM modules are partial scale
Knowledge Base - KB48507 - Published:
The values reported for Watts (point 3 on the module) and Volt-Amps (point 4 on the module) from SNAP-AIPM modules are only 90.9% of the actual value. The voltage reading on point 1 multiplied by the...more
SNAP-AIMV-4 module with point configured as +/- 75 mV shows incorrect default scaling
Knowledge Base - KB85078 - Published:
This issue occurs only if you are configuring the module without using PAC Manager or PAC Control. A SNAP PAC brain or rack-mounted controller incorrectly sets the default scaling of a +/- 75 mV point...more
Unexpected count value read from SNAP-SCM-SSI
Knowledge Base - KB82420 - Published:
The count values read from a SNAP-SCM-SSI module by a SNAP PAC brain may be outside of the expected count range based on the type of encoder used in an application. Example: A 14-bit...more
Configuring and reading SNAP-AILC and SNAP-AILC-2 modules in PAC Control
Knowledge Base - KB86044 - Published:
Use Channel 1 of the SNAP-AILC or SNAP-AILC-2 modules when using the following configuration commands: Set Analog Load Cell Fast Settle Level Set Analog Load Cell Filter Weight When reading...more
EtherNet/IP Configurator does not upload SNAP-AOVA-8 module configurations
Knowledge Base - KB91104 - Published:
In Ethernet/IP Configurator, if you add a SNAP-AOVA-8 module to an I/O unit and configure its channels, then download the configuration, if you then upload the configuration to your computer, the SNAP-AOVA-8 module is missing.
Watchdogs do not work if higher density modules are configured
Knowledge Base - KB58101 - Published:
Watchdog settings do not work on any output module if there are higher density modules configured by a SNAP PAC or Ultimate I/O control engine, on an I/O unit. Higher density modules include all modules that have more than 4 points.
Clear All Latches command may cause processor/controller reset
Knowledge Base - KB90702 - Published:
If your PAC Control strategy uses the Clear All Latches command on a SNAP I/O unit that has unconfigured points or empty module positions, the groov EPIC processor or SNAP PAC controller will reset.
SNAP-AIPM-3 module channels 12 and 13 incorrectly displayed in PAC Manager
Knowledge Base - KB80698 - Published:
When inspecting a SNAP-AIPM-3 module with PAC Manager (Tools>Inspect, Analog Point), the Min. Value and Max. Value buttons are incorrectly greyed out for channels 12 and 13. Additionally, the...more
Configuration fails when adding more than 8 IDC5Q modules on a SNAP PAC EB-series brain
Knowledge Base - KB83607 - Published:
When using PAC Manager or Ethernet Configurator to configure IDC5Q modules on a SNAP PAC EB-series brain, configuration takes longer and longer as more IDC5Q modules are added. If more than 8 modules...more
In EtherNet/IP Configurator, SNAP-AICTD module scaling values are configured incorrectly
Knowledge Base - KB85060 - Published:
When you use the EtherNet/IP Configurator to configure SNAP-AICTD analog input modules, the values being returned from the input modules are incorrect. This issue was the result of a change in R3.0l.
PAC Manager should not let you configure SNAP-IDC5Q for SNAP-PAC-R2s, -EB2s, or -SB2s
Knowledge Base - KB86219 - Published:
PAC Manager should not let you configure SNAP-IDC5Q modules for SNAP-PAC-R2 controllers, or for SNAP-PAC-EB2 or -SB2 brains, because SNAP-IDC5Q requires high-speed digital counting (which R2, EB2, and SB2 don't support).
PAC Control should not let you configure SNAP-IDC5Q for SNAP-PAC-R2s, -EB2s, or -SB2s
Knowledge Base - KB86218 - Published:
PAC Control should not let you configure SNAP-IDC5Q modules for SNAP-PAC-R2 controllers, or for SNAP-PAC-EB2 or -SB2 brains, because SNAP-IDC5Q requires high-speed digital counting (which R2, EB2, and SB2 don't support).
SNAP-AITM-4i displays intermittent or continual QNAN data
Knowledge Base - KB82016 - Published:
A SNAP-AITM-4i module may continually reset when plugged into a rack with a SNAP PAC brain. A QNAN (-qnan, #QNAN) error code is reported to software applications such as PAC Manager or...more
SNAP-CUSTOM-AI analog point options missing in PAC Manager
Knowledge Base - KB80461 - Published:
When configuring a SNAP-CUSTOM-AI module in PAC Manager's configuration mode, three module options are missing from the selectable drop-down list. The missing options are: SNAP-CUSTOM-AI: Mode 2...more
High density digital breakout board jumpers are reversed
Knowledge Base - KB48353 - Published:
When the SNAP-IDC-HDB breakout rack is used with the SNAP-HD-BF6 cable to connect to the SNAP-IDC-32 module, all input channel LEDs are turned on, even though field signals are not present. When...more
Unexpected results if SNAP-AITM type module or SNAP-AIRTD is reconfigured with a different Point Type
Knowledge Base - KB52576 - Published:
If a point on a SNAP-AIRTD or SNAP-AITM type module has been configured as an RTD or thermocouple Point Type, respectively, subsequent point reconfigurations of the same point may produce invalid...more
PAC Control strategies converted from ioControl do not allow addition of certain modules
Knowledge Base - KB56346 - Published:
Strategies created in ioControl R7.0 or R7.1 and then imported into PAC Control R8.0a, do not properly allow some modules to be added to SNAP-PAC-R1 and SNAP-PAC-R2 I/O units. The modules that...more
HART preambles set to very high value
Knowledge Base - KB84608 - Published:
This issue may occur if you are using a HART SNAP I/O module in a PAC Control strategy. When a HART command is sent, the number of preambles may be set incorrectly, to a very high value. The HART...more
SNAP PAC thermocouple modules running under R9.5a firmware may prematurely display high out-of-range value
Knowledge Base - KB86139 - Published:
NOTE: This issue affects SNAP PAC brains running firmware R9.5a with thermocouple modules configured for point types C, D, E, G, J, K, or N. Point types B, R, S, T are not affected by this issue.When...more
PAC Manager two-point analog calibration doesn't work with all points on some modules
Knowledge Base - KB83003 - Published:
The two-point calibration method in PAC Manager is not supported above four points on a SNAP analog module. For example, on a SNAP-AITM-8 thermocouple module, which has eight points, only the first...more
Erroneous configuration of HART TCP ports in HART Developer Toolkit
Knowledge Base - KB84088 - Published:
This issue occurs if you are using the HART .NET Developer Toolkit with SNAP-AIMA-iH analog input or SNAP-AOA-23-iH analog output modules. The HART(String address, int moduleNumber, int channelNumber...more
Not all SNAP-IDC5Q points appear in the PAC Control Inspect I/O Unit dialog
Knowledge Base - KB91438 - Published:
When inspecting an I/O unit in PAC Control Debug mode, only the first point of a SNAP-IDC5Q module may appear on the Points [Detailed] and Points [Compact] tabs of the Inspect I/O Unit dialog (double...more
Possible negative RMS readings from SNAP-AIPM
Knowledge Base - KB80562 - Published:
The SNAP-AIPM module incorrectly reports negative VRMS, or negative IRMS values. If you are seeing these negative readings, then you will also see from PAC Manager (Tools→Inspect, Status Read...more
Quadrature counter point B stays at 0 counts regardless of input
Knowledge Base - KB80589 - Published:
When using a quadrature module SNAP-IDC5Q, the position count on point B does not increment. The position count on point A works as expected, but point B never changes from 0 counts regardless of the input.
EtherNet/IP Configurator should not let you configure SNAP-IDC5Q for SNAP-PAC-R2s or -EB2s
Knowledge Base - KB86220 - Published:
EtherNet/IP Configurator should not let you configure SNAP-IDC5Q modules for SNAP-PAC-R2 controllers or SNAP-PAC-EB2 brains, because SNAP-IDC5Q requires high-speed digital counting (which R2 and EB2 don't support).
Unexpected behavior from analog modules if rack voltage is low
Knowledge Base - KB58676 - Published:
Resetting SNAP analog modules can cause unexpected behaviors on some Ethernet brain features. Analog modules can reset if there is low voltage, or if the module is unplugged from the rack. They display...more
Analog module point configuration not stored to flash correctly with I/O Unit Import/Copy Utility
Knowledge Base - KB83881 - Published:
This issue affects SNAP PAC brains and rack-mounted controllers with analog modules that have more than four points. Point configuration on these modules may not be properly stored to flash memory when...more
B3000-B Mistic brain reports 4-20 mA input signal outside the module's accuracy specification
Knowledge Base - KB83716 - Published:
Input signals may be reported inaccurately by a B3000-B. For example, if you configure a SNAP-AIMA-i module in a B3000-B as an AD3 using Mistic commands and store the configuration to flash, the B3000...more
‘Set I/O Unit from MOMO Masks’ ioControl command affecting input IVALs on SNAP-PAC-S1 to serial I/O unit
Knowledge Base - KB55091 - Published:
Input module IVALs are changed when the ioControl command Set I/O Unit from MOMO Masks is used with a SNAP-PAC-S1 and a serial I/O unit. Digital inputs with IVALs previously in the ON state, are...more
Tags are not refreshed correctly after a restart
Knowledge Base - KB88545 - Published:
When you work with Ignition or Ignition Designer and the Opto 22 groov EPIC and  SNAP PAC Driver module, when tag lists are restored after some events, some of the OPC-UA tags may appear valid but are not updated with current controller values.
SNAP-AIRTD Generic Input resistance (ohm) measurement needs additional calculations
Knowledge Base - KB82443 - Published:
If a SNAP-AIRTD module is configured as a Generic Input (0x01) Point Type in order to read the RTD Resistance (ohms), the Scaled Units (ohms) and the Raw Counts values are inaccurate; they erroneously...more
Points 4 through 7 on a Snap-AICTD-8 always report °C
Knowledge Base - KB80480 - Published:
Points 4 through 7 on a SNAP-AICTD-8 module always report temperatures in degrees Celsius (°C), even if they are configured by a SNAP-PAC controller to report temperatures in degrees Fahrenheit (°F...more
SNAP-SCM-CAN2B buffer overruns may occur at baud rates higher than 250 kbps
Knowledge Base - KB86512 - Published:
You can configure the SNAP-SCM-CAN2B serial communication module for several different baud rates. The default rate is 250 kbps (kilobits per second). If CAN bus utilization is high and frame sizes...more
PAC Control needs to better identify point types on the SNAP-AIRTD-8U
Knowledge Base - KB86311 - Published:
Based on input from PAC Control, the control engine may incorrectly identify the following points on a SNAP-AIRTD-8U module as output points:       Point Type   ...more
ioManager incorrectly displays negative counts for SNAP-IDC5Q
Knowledge Base - KB53350 - Published:
ioManager incorrectly displays a negative count value for the SNAP-IDC5Q quadrature input module under the Counter, Data parameter. The incorrect values are seen when ioManager→Inspect, Digital Point, or Digital Bank are selected.
PAC Simulator IVAL On/Off Latch Set commands don't work with High Density digital input modules
Knowledge Base - KB80700 - Published:
The PAC SIM Control engine IVAL Set Off-Latch and IVAL Set On-Latch commands do not work with high density digital modules (such as SNAP-IDC-32). The command does not write the desired value...more
Unable to set SNAP-AILC parameters from ioManager
Knowledge Base - KB51899 - Published:
Changes from ioManager to the “Load Cell Fast Settle Level” and “Load Cell Filter Level” parameters for the SNAP-AILC module, are not sent to the brain. Note: The load cell parameters are accessed...more
Event messaging on SNAP-PAC-EB2
Knowledge Base - KB57271 - Published:
Event messaging does not work on SNAP-PAC-EB2. This includes streaming, e-mail, serial module, SNMP, and MemMap Copy Destination. The following window from PAC Manager shows the affected event messaging services.[image1]
High density digital modules not accessible by PAC Display Configurator
Knowledge Base - KB80088 - Published:
High density digital modules configured on a SNAP-UP1-ADS cannot be accessed in PAC Display projects that are upgraded to PAC Display version R8.0a and after. Consequently, graphics objects cannot be...more
Problems with PAC Controllers communicating to Profibus-DP slaves
Knowledge Base - KB81674 - Published:
PAC Controllers using the Profibus-DP Master Example strategy (included in the Profibus-DP Master Software) along with the SNAP-SCM-PROFI module, have intermittent or no communication to...more
SNAP analog points converted to G1 analog points after import through PAC Manager
Knowledge Base - KB91370 - Published:
If you used PAC Manager's Import/Copy I/O Unit Image feature to create a new I/O unit from an existing SNAP PAC I/O unit configuration, PAC Manager may converts any SNAP PAC analog modules to G1 analog modules.
SNAP-B3000-ENET may reset under particular high speed I/O conditions and high speed SNAP-IDC5Q counting
Knowledge Base - KB48510 - Published:
Rapid I/O activity on a rack with a SNAP-B3000-ENET and a SNAP-IDC5Q, may cause the SNAP-B3000-ENET to reset. The symptoms are more likely to occur if the SNAP-IDC5Q is installed in a module position that is further away from the brain board.
SNAP PAC Driver Module never connects; Ignition can't read strategy tags
Knowledge Base - KB87534 - Published:
When you use the products and versions listed in the Applies To section above, Ignition and Ignition Edge fail to connect to the SNAP PAC Driver Module, and the module's status never changes from...more
SNAP‑UP1‑ADS or SNAP‑B3000‑ENET reads zero counts from SNAP-IDC5Q
Knowledge Base - KB49667 - Published:
If a SNAP-UP1-ADS or a SNAP-B3000-ENET always reads zero counts for a quadraduture encoder when using a SNAP-IDC5Q, then there may be an incompatibility problem between the brain and module used.
PAC Manager allows more than 24 data bits for SNAP-SCM-SSI module
Knowledge Base - KB81268 - Published:
PAC Manager incorrectly allows a value of more than 24 to be entered in the Data Bits in the Data Frame field in PAC Manager for the SNAP-SCM-SSI serial module (Tools > Inspect > Communications > SSI Modules). This value is limited to 24.
Moving I/O points to a valid position in OptoControl
Knowledge Base - KB48591 - Published:
Sometimes OptoControl will not allow I/O points to be moved to valid positions on an I/O unit. As an example, a serial SNAP-B3000 I/O unit is added in an OptoControl strategy with a SNAP-AIMA...more
PAC Control's 'Inspect I/O Unit' reports incorrect values for some I/O combinations
Knowledge Base - KB80502 - Published:
In Debug mode, some I/O module combinations may cause the Inspect I/O Unit dialog to display incorrect IVAL and XVAL values. Here are some examples of the I/O configurations that cause this problem...more
PAC Control permits configuring legacy brains to configure SNAP-AIPM/3
Knowledge Base - KB80630 - Published:
PAC CONTROL erroneously allows legacy I/O units, such as Ultimate I/O, Ethernet I/O, and Simple I/O units, to configure the SNAP-AIPM-3 and SNAP-AIPM module. These modules are not supported by these I/O units.
Controllers report incorrect values for some I/O combinations in 'Inspect I/O Unit'
Knowledge Base - KB80503 - Published:
Incorrect values for IVALs and XVALs are reported by the Inspect I/O Unit dialog in PAC Control debug mode if there are certain I/O configurations present on the I/O rack. The following examples...more
PAC Control: Analog points higher than the 4th point on a SNAP-PAC-R1-B I/O unit show incorrect values
Knowledge Base - KB86580 - Published:
Note: This issue is related to PAC Control software, not to the SNAP-PAC-R1-B firmware or hardware.  If your strategy includes a SNAP-PAC-R1-B I/O unit that has an analog I/O module with more than...more
Incorrect Snap-AIRTD-10 readings
Knowledge Base - KB81007 - Published:
SNAP-PAC-AIRTD-10 readings are incorrect from both PAC Control debug mode and PAC Manager. PAC Control version R9.0d and newer is also needed in order to support the SNAP-PAC-AIRTD-10 module.
Timeout error (-39) occasionally returned on SNAP PAC serial ports
Knowledge Base - KB84092 - Published:
When you use serial communications on a SNAP PAC hardware controller for anything other than I/O, you may receive occasional timeout (-39) errors. This issue affects only the use of serial ports on...more
SNAP-PAC-SB Brains may drop packets at 230.4 kBd
Knowledge Base - KB81390 - Published:
Serial communication packets may be dropped on an RS-485 link with two or more SNAP-PAC-SB1 or SNAP-PAC-SB2 brains that are set to 230.4 kBd, and that have at least one analog module installed on any...more
HART protocol input module stops receiving HART responses
Knowledge Base - KB84634 - Published:
When communicating with HART field devices, you may stop receiving responses to HART commands in the controller. However, the module is still transmitting and the field device is still responding.This...more
Analog inputs configured as scalable, report a fixed value corresponding to 0 counts on serial B3000
Knowledge Base - KB48091 - Published:
Analog input modules configured with custom scaling (OptoControl or ioControl), or engineering unit scaling (custom application communicating directly to I/O) in positions 8, 10, 12, and 14, may...more
SNAP-SCM-485-422 not recognized after 'Restart I/O unit from powerup' from PAC Manager
Knowledge Base - KB57560 - Published:
After issuing the command Tools→Inspect→Status Write→Restart I/O unit from powerup from PAC Manager, a SNAP-PAC brain does not recognize a SNAP-SCM-485-422 module configured for 4...more
SNAP-AIRATE-HFi reports value of 0 Hz instead of out-of-range value when field signal is below lower range
Knowledge Base - KB85141 - Published:
The value returned for a SNAP-AIRATE-HFi if the field signal is disconnected or less than the specified lower operating range is 0 Hz. This value appears if the module shows less than the lower range...more
PAC Manager error when I/O Unit Image file does not match the analog modules installed on brain
Knowledge Base - KB57775 - Published:
In PAC Manager, if an I/O Unit Image file is sent to another brain that does not have the same analog modules installed, an error occurs. The message displayed reports there were "incompatible kernel...more
Analog output point inverted scaling may be unstable
Knowledge Base - KB54754 - Published:
You can use custom scaling to invert readings for analog input points. Inverted scaling accommodates field devices (sensors) that are wired to the SNAP module in a way that produces a negative current...more
Analog output points reset to low scale or zero-equivalent; counts increase for Module Times Discovered and Arcnet Reconfigs
Knowledge Base - KB86631 - Published:
If the value of an analog output point changes, after a few minutes, the value may then reset to the module's "low scale" or zero-equivalent value. Unipolar modules (like SNAP-AOV-5...more
'Set Analog Offset' PAC Control command limits offset values
Knowledge Base - KB80260 - Published:
The "Set Analog Offset" command limits the offset value (the To parameter) to within a range of +/-4095 counts for mistic analog input points. While this is the count range for G4 mistic I/O, SNAP...more
Incorrect scaled analog output XVAL when strategy is initially run
Knowledge Base - KB81347 - Published:
A scaled analog output module's XVAL is initially incorrect until a command in the PAC Control strategy writes to the analog module.   For example: A SNAP-AOV-23 has the Lower Scaled value...more
Possible bus error (-16) or controller problems on I/O initialization
Knowledge Base - KB81190 - Published:
Depending on the I/O points that are configured, the controller message queue may report a bus error (-16 Bus error) when a strategy is downloaded to a controller, or the controller may reset when...more
PID Input scale not displayed as expected in PIDViewer
Knowledge Base - KB80995 - Published:
Changes to the Input Min and Max values for the PID Button Configuration in Configurator are not displayed correctly in the PIDViewer at Runtime. For example, a SNAP-AICTD input module has a default...more
groov: Cannot clear NaN error received when using the trend gadget
Knowledge Base - KB84373 - Published:
In a trend gadget in groov, if you see an error that states, "An unexpected error has occured. Details: Invalid value received from the server: NaN" you are unable to dismiss the error dialog box."NaN"...more
Digital output channel turns off or toggles after downloading and running PAC Control strategy
Knowledge Base - KB90196 - Published:
You may observe incorrect channel status when you download a strategy to a SNAP PAC controller or groov EPIC processor that configures a mechanical relay digital output channel (channels...more
Storing to flash on brains does not store SNAP-AILC load cell parameters
Knowledge Base - KB51834 - Published:
Storing the configuration to flash on an I/O unit does not store the SNAP-AILC load cell parameters “Load Cell Fast Settle Level” and “Load Cell Filter Level”. After rebooting, the brain does not...more
Can't change state of output points on Mistic I/O units after power interruption
Knowledge Base - KB86329 - Published:
If power is cycled to a Mistic I/O unit and then communication from the PAC controller to the Mistic I/O unit is re-enabled, the controller won't send all the required point configuration commands to...more
Incorrect on/off states returned for standard SNAP digital modules in rack positions 8 - 15
Knowledge Base - KB57605 - Published:
Commands used to read or write to all standard digital and analog modules on an I/O unit, may incorrectly return data for digital modules installed in positions 8 through 15 on a mounting rack...more
SNAP analog module loses custom scaling configuration
Knowledge Base - KB83828 - Published:
If an analog module on the rack has not been discovered by the brain or rack-mounted controller when configuration occurs, any custom configuration will be overwritten with defaults when the analog...more
SNAP Module Resets Causes Re-Config Storm
Knowledge Base - KB82221 - Published:
When a low density module returns 0x8000 on all 4 points, the brain/controller will issue a Reset (Arcnet Command 0x42) to the module. If a module continually returns 0x8000 the brain/controller will...more
Changing SNAP analog ouput module scaling may cause rare, infrequent reset
Knowledge Base - KB80434 - Published:
Changing the upper or lower scaled units for an analog output point may cause a rare, infrequent module reset. When the problem occurs, the Smart Modules Present mask in PAC Manager momentarily...more
PAC Manager Status Write function does not store SNAP-SCM-CAN2B module configuration to flash
Knowledge Base - KB85958 - Published:
When you use the PAC Manager Status Write page to "Store configuration to flash" (Tools > Inspect > Status Write), it does not store configuration for SNAP-SCM-CAN2B serial communication devices.