KB90836
Published: February 15, 2024
Revision: 1.0

Tag data does not exchange faster than 1000 millisecond intervals in OptoDataLink


Applies To:

OptoDataLink

Versions Affected:

R1.0d to current


Symptoms:

When you are configuring the “when” condition for an Opto 22 device in OptoDataLink and set the interval to a value faster than 1000 milliseconds, the tag data may not update faster than once every 1000 milliseconds.

Workaround:

To log data faster than an interval of 1000 milliseconds:

  • Use PAC Control to log data to a persistent table on the controller. You can then move the persistent table data to a file, which you can transmit to an FTP server. For more information, review the FTP and Data Logging Example on the opto22.com website.
  • Use PAC Display to configure the desired scan rate for time groups, and then use a Historical Log. For more information, review the PAC Display User’s Guide (form 1702).
NOTE: You may experience performance issues if using fast scan intervals on a large number of tags due to throughput limitations.
 

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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