Opto22 - Resources & Tools

Cannot log into groov Admin on groov Box products with usernames that contain spaces

Knowledge Base - KB90841 - 1/31/2024

You may encounter an “invalid character” error message when attempting to log into groov Admin on groov Box products if your username contains a space.

Deleted GRV-R7-I1VAPM-3 may not be properly removed from a PAC Control strategy

Knowledge Base - KB90711 - 1/30/2024

When deleting a groov RIO energy monitoring unit (EMU; GRV-R7-I1VAPM-3) from a PAC Control strategy, it may continue to appear in the Strategy Tree. If you attempt to open the deleted groov RIO EMU from the Strategy Tree, PAC Control may crash.

Case Study: Zendal Group Meets Pandemic Vaccine Demand

Documents - 2400 - 2/12/2024

View in html During the year 2020, dozens of companies worldwide worked to develop vaccines for the pandemic-causing virus SARS-CoV-2, known to the world as COVID-19. Biofabri, a...more

groov EPIC Learning Center 2 Assembly

Documents - 2409 - 12/19/2023

NOTE: This document is not compatible with the obsolete product GRV-EPIC-LC. This document comes in the box with your groov EPIC Learning Center 2 (part number GRV-EPIC-LC2). It shows you...more

groov EPIC Learning Center 2 Setup Guide

Documents - 2407 - 4/15/2024

NOTE: This document is not compatible with the obsolete product GRV-EPIC-LC. This document describes how to set up your groov EPIC Learning Center 2 (GRV-EPIC-LC2) and install the projects...more

groov EPIC Learning Center 2 Package

Downloads - 4/16/2024

NOTE: The Learning Center 2 Package is not compatible with the older Learning Center product (GRV-EPIC-LC). The groov EPIC Learning Center 2 Package is designed for the groov EPIC Learning Center 2...more

OptoControl strategy subroutine references may not convert correctly in PAC Control Professional

Knowledge Base - KB89886 - 12/14/2023

When opening an OptoControl strategy with subroutines in PAC Control Professional, subroutine references may not convert correctly.

Communication errors when using hostname for certain I/O unit types in PAC Control

Knowledge Base - KB90709 - 12/13/2023

You may encounter communication errors in the controller’s message queue when you configure certain I/O unit types with hostnames in your PAC Control strategy.

"About" page of OptoDataLink Monitor reports incorrect patch version

Knowledge Base - KB90810 - 1/3/2024

If you display the "About" page of the OptoDataLink Monitor (right-click on the OptoDataLink Monitor icon in the Windows System Tray, then select About), you may notice that at the end of every...more

Inconsistent Pointer Table values in PAC Control Watch Windows

Knowledge Base - KB81384 - 12/11/2023

When you add a single index (or element) or a range of elements of a pointer table to a Watch Window in PAC Control, the values may not consistently show or update in the Watch Window.

Uninstalling one version of PAC Project may result in a communication error with SoftPAC

Knowledge Base - KB90566 - 12/11/2023

If you have multiple versions of PAC Project installed (for example, 10.2, 10.4, and 10.5) and uninstall one version (such as 10.2), you may encounter a communication error when attempting to run SoftPAC or SoftPAC Monitor.

Adding GRV-MM1001-10 modules automatically in PAC Control incorrectly populates channels

Knowledge Base - KB90768 - 1/3/2024

When automatically adding GRV-MM1001-10 modules in PAC Control, all channels may incorrectly populate as discrete (digital) inputs.

Case Study: Point Energy Partners Replaces Outdated Controls with IIoT Edge Solution

Documents - 2412 - 12/14/2023

View in html Texas-based Point Energy Partners (PEP) specializes in acquiring and developing onshore U.S. oil and gas properties with extensive experience working in major basins across the nation...more

Generate N Pulses and some Analog Totalizer commands do not allow you to select a GRV-EPIC-PR2 as the I/O unit in PAC Control

Knowledge Base - KB90809 - 1/3/2024

In PAC Control, your GRV-EPIC-PR2 may not be available to select as the I/O unit when configuring Generate N Pulses and some Analog Totalizer commands.

GRV-IDCIFQ-12 module with channel configured as quadrature with index: occasionally, index doesn't update

Knowledge Base - KB90799 - 12/7/2023

If a GRV-IDCIFQ-12 module has a channel configured as quadrature with index, occasionally, the index may not update.

groov discrete input channels may lose a value that is a multiple of 256

Knowledge Base - KB90782 - 12/7/2023

On some discrete input modules, if 2 or more channels in the same set of 8 channels (0-7, 8-15, or 16-23) are configured with the counting, period, pulse, or frequency measurement feature, you may observe a very rare instance of data loss.

groov discrete input counters may momentarily report a value 256 less than actual

Knowledge Base - KB90762 - 12/7/2023

For some discrete input modules, while observing or recording measurements from a channel configured with the counter feature, there may be a scan (or, at most, two) that reports a value 256 less than...more

Difference between the in-progress value and the final value of a period measurement

Knowledge Base - KB90761 - 12/7/2023

For some discrete input modules, if you read a period measurement before it finishes its cycle, the value will be inaccurate.

Some groov discrete input channels configured with On/Off totalization feature may return an invalid measurement

Knowledge Base - KB90757 - 12/7/2023

For some discrete input modules, if one or more channels is configured with the On/Off-time totalization feature, when the PAC Control command Get & Restart On/Off-Time Totalizer command retrieves...more

groov discrete input channel may not produce period, pulse, or frequency measurements

Knowledge Base - KB90748 - 12/7/2023

groov discrete input channel may report inaccurate counts or totalization or miss a measurement

Knowledge Base - KB90514 - 12/7/2023

For some discrete input modules, if the module is alone or there is no more than one other non-simple module on the chassis, channels configured with counting, On/Off totalization, period, pulse, or...more

Unhandled Exception error when stopping all links in OptoDataLink

Knowledge Base - KB90778 - 1/3/2024

When you attempt to stop all links in OptoDataLink Configurator (or from OptoDataLink Monitor in the Windows system tray), you may encounter a Microsoft .NET Framework “Unhandled exception” error.

On/Off-Time Totalization values from groov discrete outputs not updating in PAC Display Runtime

Knowledge Base - KB90755 - 11/29/2023

When configuring a Dynamic Attribute object (such as a Text object) in PAC Display Runtime to use a value tag on a groov discrete output channel configured with the On-Time or Off-Time Totalizer...more

OptoDataLink SQL database transaction fails due to "Incorrect syntax” error from NULL data values

Knowledge Base - KB90796 - 1/3/2024

When you configure a SQL database as a destination in OptoDataLink, you may encounter an Incorrect syntax near ‘)’ message in the error log, and no data will be logged to the destination database.

Updating firmware through SoftPAC Monitor may leave SoftPAC unstable

Knowledge Base - KB90759 - 11/15/2023

When you update SoftPAC firmware through SoftPAC Monitor, an error message may display, and SoftPAC Monitor may lock up, making SoftPAC unstable or unusable.