KB90759 /Support/Resources-Tools/KnowledgeBase/KB90759 - 11/15/2023 1:31:03 AM When you update SoftPAC firmware through SoftPAC Monitor, an error message may display, and SoftPAC Monitor may lock up, making SoftPAC unstable or unusable.
KB90769 /Support/Resources-Tools/KnowledgeBase/KB90769 - 11/14/2023 11:43:09 PM When you attempt to add a Get On-Time or Get Off-Time Totalizer command with a groov discrete (digital) output point configured with the On/Off-Time Totalizer feature in an Action block, the error message “Encountered an improper argument” displays.
KB90756 /Support/Resources-Tools/KnowledgeBase/KB90756 - 10/30/2023 11:29:28 PM When you attempt to add a Watch entry in PAC Control Debug mode for a digital (discrete) output point configured with the On/Off-Time Totalizer feature, the On-Time/Off-Time options may be missing from the Add Watch Entry dialog. You may not be able to watch the totalized time...
KB90765 /Support/Resources-Tools/KnowledgeBase/KB90765 - 10/27/2023 9:21:37 PM When a groov discrete output configured with the On-Time or Off-Time Totalizer feature is added to an OPC client using the OptoOPCServer CONT scanner, the retrieved values are always empty. Additionally, if I/O scanning is configured in PAC Display Configurator ( Configur...
KB90749 /Support/Resources-Tools/KnowledgeBase/KB90749 - 10/17/2023 6:05:04 PM If you run a project that contains graphic objects configured for both transparency and blinking, PAC Display Runtime may eventually crash.
Obsidian Industrial Solutions /Community/Opto-Partners/Obsidian-Industrial-Solutions - 10/12/2023 8:40:07 PM Partner Overview Obsidian Industrial Solutions (OIS) is an industrial automation contractor based in the Waterloo Region of Southwestern Ontario. We provide automation consulting, contracting, and custom training services to industrial, manufacturing, pharma, agricultural, ...
KB90750 /Support/Resources-Tools/KnowledgeBase/KB90750 - 10/3/2023 1:53:17 AM If the argument to the Clear All Latches command is a pointer variable that is NULL, a -95 info message (Data stack not empty) is placed on the controller's message queue.
KB90735 /Support/Resources-Tools/KnowledgeBase/KB90735 - 10/2/2023 11:23:50 PM A PID output may not be set to the value specified in the "Force output when input goes out of range" field.
KB90736 /Support/Resources-Tools/KnowledgeBase/KB90736 - 9/19/2023 11:04:30 PM If you have a tag with a digital (discrete) output configured as an ON or OFF time totalizer in your PAC Control strategy, you may encounter the error message: “Unable to Load Digital Point Objects.” when that tag and others fail to load properly in PAC Display Configurator. ...
KB90721 /Support/Resources-Tools/KnowledgeBase/KB90721 - 9/19/2023 9:24:41 PM You may experience random crashes in PAC Display Runtime (Basic and Professional) when moving windows or interacting with elements.
KB90718 /Support/Resources-Tools/KnowledgeBase/KB90718 - 9/18/2023 9:34:27 PM PAC Display Runtime Professional may crash if there is a network error when attempting to connect to or communicate with an ODBC database.
KB90590 /Support/Resources-Tools/KnowledgeBase/KB90590 - 9/18/2023 5:06:57 PM If you have configured PAC Display to send emails when alarms are triggered, the delivery of those emails (especially subsequent emails for multiple triggered alarms) may be inconsistent and not coincide with when the alarms are triggered.
KB90500 /Support/Resources-Tools/KnowledgeBase/KB90500 - 9/13/2023 11:51:52 PM When attempting to load an OptoControl strategy database file (.cdb), you may encounter two error messages: “ Unable to Load Board Objects ” and “ The selected Tag no longer exists. ”
KB90559 /Support/Resources-Tools/KnowledgeBase/KB90559 - 9/13/2023 10:14:51 PM When using PAC Display Configurator, you may notice inconsistent fonts and configuration fields that do not fit in dialog windows.
KB90664 /Support/Resources-Tools/KnowledgeBase/KB90664 - 9/13/2023 7:34:30 PM If you change the channel type of any channel on a GRV-OVMALC-8 module from any type to Analog Hi-Z, the configuration is not saved correctly. In groov Manage, the channel status page incorrectly displays Analog Hi-Z even though it was not saved and the channel still has the...
KB90678 /Support/Resources-Tools/KnowledgeBase/KB90678 - 9/12/2023 8:54:27 PM In PAC Manager, instead of seeing a “ Success ” message after installing firmware on an E1 or E2 brain board, you may see the status message: “ Firmware update completed, but restart could not be confirmed. ”
KB90700 /Support/Resources-Tools/KnowledgeBase/KB90700 - 8/31/2023 11:55:33 PM Channels 0-7, 8-15, or all channels stop measuring inputs and report 0 counts or 61440 counts (if configured to read counts) or an invalid engineering unit value (if configured to read engineering units). Cycling power to the E2 temporarily clears the issue.
KB90702 /Support/Resources-Tools/KnowledgeBase/KB90702 - 8/24/2023 9:59:17 PM If your PAC Control strategy uses the Clear All Latches command on a SNAP I/O unit that has unconfigured points or empty module positions, the groov EPIC processor or SNAP PAC controller will reset.
KB90689 /Support/Resources-Tools/KnowledgeBase/KB90689 - 8/23/2023 9:56:42 PM After an I/O unit cycles power and your PAC Control strategy tests if the I/O unit is available with the Is I/O Unit Ready? and I/O Unit Communication Enabled?, the I/O unit may incorrectly report communication as enabled.
KB90675 /Support/Resources-Tools/KnowledgeBase/KB90675 - 8/16/2023 9:04:11 PM In the situations with frequent reconnections (for example, network or MQTT server instability), you may observe that data publishing to MQTT server slows down or stops.
KB90696 /Support/Resources-Tools/KnowledgeBase/KB90696 - 8/12/2023 5:03:13 AM If you configure channels on through groov Manage and then restart the groov RIO module or groov EPIC processor, one or more of the I/O channel configurations may not be restored from persistent memory.
KB90648 /Support/Resources-Tools/KnowledgeBase/KB90648 - 8/12/2023 3:30:13 AM If you enable the “Use Comma for Decimal Separator” option when you configure the MQTT String protocol in Data Service, when the protocol writes floats to analog outputs, float variables, and timers, the writes will fail.