KB90805 /Support/Resources-Tools/KnowledgeBase/KB90805 - 5/20/2024 9:41:59 PM When choosing to display the Page menu as a folder tree in the Project Settings panel in groov View Build mode, you may encounter an empty page when viewing the project on the groov EPIC touchscreen or external HDMI monitor. You can only return to groov Manage.
KB90804 /Support/Resources-Tools/KnowledgeBase/KB90804 - 5/20/2024 9:39:34 PM When attempting to use groov View Build mode from an external HDMI monitor connected to groov EPIC processors, the application may hang while displaying “Loading pages…”. Note: groov EPIC does not support using groov View in Build mode through an external HDMI moni...
KB90777 /Support/Resources-Tools/KnowledgeBase/K90777 - 5/20/2024 9:35:27 PM If you have more than 50 configured devices or computed tags in your groov View project, you may notice that only the first approximately 50 items appear in the Configure Devices and Tags dialog window for editing or deletion.
KB90760 /Support/Resources-Tools/KnowledgeBase/KB90760 - 5/20/2024 9:31:22 PM When attempting to select a string variable tag on a CODESYS ® OPC UA server in the groov View tag browser, you may not be able to select it and may see specific log error messages.
KB90740 /Support/Resources-Tools/KnowledgeBase/KB90740 - 5/20/2024 9:27:14 PM If you select more than one trend data series to download from groov View, your downloaded data may not have human-readable timestamps.
KB88159 /Support/Resources-Tools/KnowledgeBase/KB88159 - 5/20/2024 9:24:07 PM If you attempt to go to Build mode in groov View with a very large project on a groov EPIC device, groov View may time out and not open the project.
KB90921 /Support/Resources-Tools/KnowledgeBase/KB90921 - 5/6/2024 10:02:22 PM If you select the Data Source Name (DSN) configuration option when configuring a new link in OptoDataLink, you may notice that your configured System DSN does not appear in the drop-down DSN list, which remains blank.
Case Study: Heat Treatment OEM Chooses Flexibility, Scalability /Products/Case-Studies/Case-Study-Heat-Treatment-OEM-Chooses-Flexibility - 5/6/2024 6:30:56 PM Heat Treatment OEM Chooses Flexibility, Scalability Mercer Technologies continues to innovate—adding energy cost per part 30 Years Later... Opto 22 has been providing solutions for Mercer since the firm’s inception in 1994, and today, Mercer has over 100 heat treatment ...
2419 Case Study: Heat Treatment OEM Chooses Flexibility, Scalability /Support/Resources-Tools/Documents/2419-Case-Study-Heat-Treatment-OEM-Chooses-Flexibi - 5/3/2024 8:46:09 PM View in HTML Mercer Technologies, a veteran owned and operated company in Terre Haute, Indiana, is an expert on heat treatment processes. Over the last 30 years, they have relied on Opto 22 solutions to build less error-prone systems and safer environments for their ope...
KB90758 /Support/Resources-Tools/KnowledgeBase/KB90758 - 4/16/2024 12:18:10 AM If a groov EPIC system is running a PAC Control strategy with a large number of variables, the "read all strings" endpoint (/device/strategy/vars/strings) may take a long time to complete (several minutes) or time out after 10 minutes have passed.
Case Study: Paloma Irrigation and Drainage District /Products/Case-Studies/Case-Study-Paloma-Irrigation-and-Drainage-District - 4/3/2024 8:41:20 PM The Technical Deep Dive: OT and IT Come Together Paloma Irrigation and Drainage District worked to bridge the gap between operational technology (OT) and information technology (IT) for seamless data flow and efficient management. Automating Key Functions Leveraging his e...
KB90179 /Support/Resources-Tools/KnowledgeBase/KB90179 - 4/3/2024 6:41:46 PM If you leave groov Find open for an extended period of time (such as overnight), it may become unresponsive and use excessive memory.
KB90862 /Support/Resources-Tools/KnowledgeBase/KB90862 - 4/2/2024 9:59:42 PM When examining a groov EPIC power supply with a valid serial number in groov Manage ( Info and Help > About ), you may be provided the following incorrect information: Part name: Unknown Model Design Revision: 0/0/0000 The same power supply information may a...
2414 Case Study: Paloma Irrigation and Drainage District Reduces Downtime and Pump Repair Costs /Support/Resources-Tools/Documents/2414-Case-Study-Paloma-Irrigation-and-Drainage-Dis - 4/1/2024 7:23:02 PM View in HTML The Paloma Irrigation and Drainage District (PIDD) has been in operation for over 100 years in Gila Bend, Arizona, providing essential irrigation and drainage services to 30,000 agriculturally diverse acres and nearly 100 homes. More than just irrigation, t...
KB90624 /Support/Resources-Tools/KnowledgeBase/KB90624 - 3/29/2024 10:33:59 PM When opening an existing project in PAC Display Configurator, graphics may appear invisible. You may be able to select the graphics and see their bounding boxes, but the graphics themselves do not appear inside the window. NOTE: This issue does not affect PAC Display Runt...
KB90902 /Support/Resources-Tools/KnowledgeBase/KB90902 - 3/29/2024 10:20:42 PM When loading a strategy into PAC Display that contains analog channels from a GRV-IVAPM-3 module or groov RIO EMU (Energy Monitoring Unit; part number GRV-R7-I1VAPM-3 ), you may encounter an error message that the analog point objects cannot be loaded. Additionally, you m...
KB90877 /Support/Resources-Tools/KnowledgeBase/KB90877 - 3/19/2024 7:53:49 PM When attempting to launch the EtherNet/IP Configurator after installing it on a computer that has no other Opto 22 software on it, you may encounter error messages about missing .dll files, and the EtherNet/IP Configurator may not launch.
KB90861 /Support/Resources-Tools/KnowledgeBase/KB90861 - 3/19/2024 7:24:48 PM When initially opening a window in PAC Display Runtime that contains a rotated graphic with a dynamic attribute, the graphic may not appear.
KB90852 /Support/Resources-Tools/KnowledgeBase/KB90852 - 2/28/2024 10:17:27 PM When using OptoDataLink with Microsoft SQL Server 2022, you may encounter an error that the SQL Server Native Client 11.0 is not installed.
KB90854 /Support/Resources-Tools/KnowledgeBase/KB90854 - 2/28/2024 7:23:28 PM When exiting PAC Display Runtime ( File > Exit or the top right X button), you may encounter an error message explaining that PAC Display must terminate. Once you click OK , PAC Display closes.
KB90724 /Support/Resources-Tools/KnowledgeBase/KB90724 - 2/27/2024 10:46:40 PM PAC Display Runtime Professional may be unresponsive or crash (without an error message or event log) when opening, running, or closing a project that contains an unavailable ODBC SQL connection.
KB90836 /Support/Resources-Tools/KnowledgeBase/KB90836 - 2/15/2024 6:40:02 PM When you are configuring the “when” condition for an Opto 22 device in OptoDataLink and set the interval to a value faster than 1000 milliseconds, the tag data may not update faster than once every 1000 milliseconds.