KB84422
Published: March 28, 2016
Revision: 2.0
groov Server shows "Updates Available" even though just updated
Applies To:
GROOV-SVR-WIN-BASE
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP
Versions Affected:
Problem affects version groov Server, all versions
Problem is fixed in version: R3.2a
Resolved In Version:
Problem is fixed in version: R3.2a
Symptoms:
After you download and install the most recent version of groov Server for Windows, the orange updates icon still appears.
If you click the icon, the "Your groov Version" box shows the previous version, not the update. Help > About and "About groov Server" on the groov icon in the task bar also show the previous version, not the update.
NOTE: groov Server was correctly updated even though the new version isn't shown. See Workaround.
Workaround:
Refresh your browser window, stop/start groov Server for Windows, or restart your PC.
Resolution:
Opto 22 has resolved this issue.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
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