KB86774
Published: June 1, 2017
Revision: 1.0

groov may not correctly restrict access to unregistered devices


Applies To:

GROOV-AR1-BASE
GROOV-SVR-WIN-BASE
GROOV-AR1
GROOV-AR1-SNAP
GROOV-SVR-WIN
GROOV-SVR-WIN-SNAP
GROOV-AT1
GROOV-AT1-SNAP

Versions Affected:

Problem affects versions: R3.4a and lower
Problem is fixed in version: R3.4b

Resolved In Version:

Problem is fixed in version: R3.4b


Symptoms:

After you delete a device from groov, you may continue to see groov talking to that device, despite messages in the logs stating that access to the device has been rejected.

Those log messages will look something like this:
2017-05-22, 12:29:55 GMT-07:00 WARN com.opto22.groov.server.LicenseManager - Rejecting access to device at 166.255.176.126:502

Workaround:

After deleting a device, log out all users (in groov Build, click Security > Log Out all Users) to force them to reload the pages they're viewing.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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