KB86962
Published: August 9, 2018
Revision: 1.0

Strategy archive upload fails with error message: "The controller does not currently contain a strategy archive"


Applies To:

PAC Control Basic
PAC Control Professional
PAC Terminal

Versions Affected:

All versions


Symptoms:

The Inspecting dialog box (in PAC Control Debug mode > Control Engine > Inspect; or in PAC Terminal > View > Status) may incorrectly indicate that the controller has a strategy archive, when, in reality, the controller does not. 

If you try to upload the "phantom" archive, an error message is displayed: "The controller does not currently contain a strategy archive." 

See also KB80344, Stored strategy archive to flash memory does not survive a power cycle.
 

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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