KB87514
Published: June 27, 2018
Revision: 1.2

groov EPIC PR1 host port may stop responding


Applies To:

Firmware for:
GRV-EPIC-PR1

Versions Affected:

1.0.0 and 1.0.1

Resolved In Version:

1.1.0


Symptoms:

Note: See related KnowledgeBase article, KB87513, "When the control engine is a groov EPIC PR1, PAC Control may stop responding if you click the Info, Warning, or Error button."

When a strategy's control engine is a groov EPIC PR1 and the strategy has some type of configuration error (for example, an I/O module has been configured incorrectly), the controller's host port may stop responding after attempting to inspect the controller's message queue. This can cause PAC Control to freeze. If you click the Info, Warning, or Error button in the status bar, PAC Control will display the "loading" image, but the message queue won't open. Also, an error message may appear saying that PAC Control has stopped responding.

Workaround:

Close and reopen PAC Control (in Config Mode), and then find and fix the configuration error.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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