KB87514
Published: June 27, 2018
Revision: 1.2
groov EPIC PR1 host port may stop responding
Applies To:
Firmware for:
GRV-EPIC-PR1
Versions Affected:
1.0.0 and 1.0.1
Resolved In Version:
1.1.0
Symptoms:
Note: See related KnowledgeBase article, KB87513, "When the control engine is a groov EPIC PR1, PAC Control may stop responding if you click the Info, Warning, or Error button."
When a strategy's control engine is a groov EPIC PR1 and the strategy has some type of configuration error (for example, an I/O module has been configured incorrectly), the controller's host port may stop responding after attempting to inspect the controller's message queue. This can cause PAC Control to freeze. If you click the Info, Warning, or Error button in the status bar, PAC Control will display the "loading" image, but the message queue won't open. Also, an error message may appear saying that PAC Control has stopped responding.
Workaround:
Close and reopen PAC Control (in Config Mode), and then find and fix the configuration error.
Resolution:
Opto 22 has resolved this issue.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
DISCLAIMER
This Opto 22 Knowledge Base ('OptoKB') article is intended to provide general technical information on a particular subject or subjects and is not an exhaustive treatment of such subjects. Accordingly, the information in this OptoKB article is not intended to constitute application, design, software, or other professional engineering advice or services. Opto 22 may modify the OptoKB articles at any time. Before making any decision or taking any action which might affect your equipment, you should consult a qualified professional.
OPTO 22 DOES NOT WARRANT THE COMPLETENESS, TIMELINESS, OR ACCURACY OF THE DATA CONTAINED IN THIS OPTOKB ARTICLE AND MAY MAKE CHANGES THERETO AT ANY TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. FURTHER, ALL INFORMATION CONVEYED HEREBY IS PROVIDED TO USERS 'AS IS.' IN NO EVENT SHALL OPTO 22 BE LIABLE FOR ANY DAMAGES OF ANY KIND INCLUDING DIRECT, INDIRECT INCIDENTAL, CONSEQUENTIAL, LOSS PROFIT, OR DAMAGE, EVEN IF OPTO 22 HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.
OPTO 22 DISCLAIMS ALL WARRANTIES WHETHER EXPRESSED OR IMPLIED WITH RESPECT TO THE INFORMATION (INCLUDING HARDWARE, SOFTWARE, AND/OR FIRMWARE) PROVIDED HEREBY, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTIBILITY, AND NON-INFRINGEMENT. Note that certain jurisdictions do not sanction the exclusion of implied warranties: thus, this disclaimer may not apply to you.
Copyright © 2024 Opto 22. All rights reserved.