KB87632
Published: July 30, 2018
Revision: 1.0

GIF graphic is invisible in imported PAC Display window


Applies To:

PAC Display Configurator Basic
PAC Display Configurator Professional

Versions Affected:

R10.0b and Beta version B10.0c, all builds through 0015


Symptoms:

If a windows you have imported into a PAC Display project (Window > Import Window) contains a GIF graphic, the graphic won't be visible in PAC Display Configurator. (It will, however, be visible in Runtime.) Note that the GIF graphic is actually in Configurator; you can click the area where the graphic is supposed to be, and you'll be able to see the frame handles. Also, you can double-click the area and the Graphic Dynamic Attributes dialog box will open. 

Workaround:

Delete the invisible GIF and manually add it to the window.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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