KB87885
Published: April 16, 2019
Revision: 2.0

Get Analog Totalizer Value Returns -1.#QNAN in PAC Control


Applies To:

Firmware for GRV-EPIC-PR1

Versions Affected:

1.0.0 through 1.3.0

Resolved In Version:

1.3.1


Symptoms:

In a PAC Control strategy, you must first use the Set Analog Totalizer Rate command before using the Get Analog Totalizer Value command. If the analog point is on a GRV-EPIC-PR1 I/O Unit, the Get Analog Totalizer Value command returns -1.#QNAN instead of the totalized value.

Workaround:

After using the Set Analog Totalizer Rate command, immediately use the Get & Clear Analog Totalizer Value command once. The Get Analog Totalizer Value command will work correctly after that.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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