KB87974
Published:
Revision: 1.0

groov module LED stay violet when module firmware update fails


Applies To:

Firmware for GRV-EPIC-PR1
Loader for the following groov I/O modules:

  • GRV-IAC-24
  • GRV-IACDCTTL-24
  • GRV-IACHV-24
  • GRV-IACI-12
  • GRV-IACIHV-12
  • GRV-IDC-24
  • GRV-IDCI-12
  • GRV-IMA-24
  • GRV-ITMI-8
  • GRV-IV-24
  • GRV-OAC-12
  • GRV-OACI-12
  • GRV-ODCI-12
  • GRV-ODCSRC-24
  • GRV-OVMALC-8

Versions Affected:

1.0.0 through 1.2.2 for GRV-EPIC-PR1
Loader versions earlier than 1.1a for modules

Resolved In Version:

1.3.0


Symptoms:

When you update firmware on any of the listed modules, but you upload an incorrect file (for example, you try to upload the firmware file for a GRV-IAC-24 module to a GRV-IACI-12 module), groov Manage displays an error message, but the module does not automatically recover.

Workaround:

You can do either of the following:

  • After you clear the error message in groov Manage, upload the correct firmware file. The module LED will clear and return to normal after the firmware update is a success.
  • Remove, then remount the module. Retry the module firmware update with the correct file.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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