Published: August 19, 2019
Downgrading firmware may cause auto-restores to fail
1.1.0 to 1.3.2
Resolved In Version:
With the following combination of circumstances, an auto-restore will fail:
- You are downgrading from any of the following versions to any firmware version lower than the one you are starting with:
- Before you start the firmware update, you select the auto-restore feature available for that version of firmware.
- Any of the components that are part of the auto-restore have settings that are incompatible with an earlier version. (An example of an incompatibility is described in KB88014.)
Before you start the firmware update, make a backup of your settings. After the upgrade finishes, check the settings. If any returned to factory defaults and you expected them to be restored, do a partial restore of those settings from the manual backup that you created.
Opto 22 has resolved this issue.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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