KB88030
Published: August 19, 2019
Revision: 1.0

Automatic restore of network and firewall settings may fail after system update


Applies To:

Firmware for GRV-EPIC-PR1

Versions Affected:

All versions prior to 1.4.0

Resolved In Version:

1.4.0


Symptoms:

When performing a system firmware update, if you selected that the network and firewall settings be restored after the update, the restore might fail, causing the network and firewall settings to be set to factory defaults.

Workaround:

Before you start a firmware update, create a backup of the network settings (from groov Manage Home page, click Maintenance > Backup). After the firmware update is complete, check your network settings. If they did not get restored, use the backup to restore them (from groov Manage Home page, click Maintenance > Restore).

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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