Published: August 19, 2019
Restore from backup fails if NTP configured with no time servers
Firmware for GRV-EPIC-PR1
All versions prior to 1.4.0
Resolved In Version:
If your groov EPIC processor has NTP enabled, but no time servers specified, and you create a backup file with this configuration, then when you try to restore this backup, the restore fails.
- Make a copy of your backup.
- Unzip your backup and edit the file time/time.json.
- Do one of the following:
- If you want to disable NTP, change the serviceEnabled to false.
- If you want your groov EPIC processor to make requests to a time server, include at least one time server. The time server can be external or it can be a time server on your local network, if there is one. The following example shows the format to use, and how to add three time servers:
If you want to create another backup file and prevent this issue (until it's fixed), add a time server (from groov Manage Home page, click System > Time) which points to either an external time server or a time server on your local network, then create a new backup file.
Opto 22 has resolved this issue.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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