Restore from backup fails if NTP configured with no time servers

Applies To:

Firmware for GRV-EPIC-PR1

Versions Affected:

All versions prior to 1.4.0

Resolved In Version:

1.4.0

Symptoms:

If your groov EPIC processor has NTP enabled, but no time servers specified, and you create a backup file with this configuration, then when you try to restore this backup, the restore fails.

Workaround:

Make a copy of your backup.
Unzip your backup and edit the file time/time.json.

Do one of the following:

If you want to disable NTP, change the serviceEnabled to false.

{
  "ntp": {
    "serviceEnabled": false
  },
  "zone": {
    "timezone": "Universal"
  }

If you want your groov EPIC processor to make requests to a time server, include at least one time server. The time server can be external or it can be a time server on your local network, if there is one. The following example shows the format to use, and how to add three time servers:

{
  "ntp": {
    "serviceEnabled": true,
    "timeServers": [
      {
        "peerType": "pool",
        "address": "0.pool.ntp.org"
      },
      {
        "peerType": "pool",
        "address": "1.pool.ntp.org"
      },
      {
        "peerType": "pool",
        "address": "2.pool.ntp.org"
      }
    ]
  },
  "zone": {
    "timezone": "Universal"
  }

If you want to create another backup file and prevent this issue (until it's fixed), add a time server (from groov Manage Home page, click System > Time) which points to either an external time server or a time server on your local network, then create a new backup file.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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