KB88803
Published: January 9, 2020
Revision: 1.0

Update Auto Tags removes valid tag on I/O unit


Applies To:

groov View on the following:

  • GROOV-AR1, GROOV-AR1-BASE, GROOV-AR1-SNAP
  • GROOV-AT1, GROOV-AT1-SNAP
  • GROOV-SVR-WIN, GROOV-SVR-WIN-BASE, GROOV-SVR-WIN-SNAP
  • GRV-EPIC-PR1

Versions Affected:

R4.1a to current


Symptoms:

When you click Update Auto Tags for an I/O Unit, groov View displays a list of any tags that were not found on the device. However, with this issue, it incorrectly lists tags that are still present. If you click Update Auto Tags to apply the changes to your project, groov View removes all tags on the list, including those tags that are still present on the device.

Workaround:

If possible, do not use Update Auto Tags. If you must, remember to re-attach the removed tags to the appropriate devices.

Resolution:

Opto 22 has resolved this issue and will include the fix in an upcoming release.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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