KB90559
Published: January 3, 2024
Revision: 2.0

Control items in PAC Display do not fit in dialog windows


Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

All versions prior to R10.5c

Resolved In Version:

R10.5c


Symptoms:

When using PAC Display Configurator, you may notice inconsistent fonts and configuration fields that do not fit in dialog windows as illustrated in the following example (inconsistent fonts are within the red box and fields that do not fit are highlighted):

Workaround:

Ask your IT group to modify the registry on your computer to include the “Microsoft Sans Serif” font as a substitute for the “Helv” font. If you don't have an IT group, carefully follow these instructions:

  1. Use regedit.exe and navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes
  2. Modify the “Helv” Windows registry item to replace the legacy “MS Sans Serif” font with the current “Microsoft Sans Serif” font.
  3. Restart your computer for the changes to take effect.

Resolution:

Opto 22 has resolved this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com


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