Graphics may appear invisible in PAC Display Configurator

Applies To:

PAC Display Basic
PAC Display Professional

Versions Affected:

R10.5c to current (may affect other versions)

Symptoms:

When opening an existing project in PAC Display Configurator, graphics may appear invisible. You may be able to select the graphics and see their bounding boxes, but the graphics themselves do not appear inside the window.

NOTE: This issue does not affect PAC Display Runtime.

Workaround:

In PAC Display Configurator:

Open the desired project.
Close all windows (Window > Close > Select All > OK).
Open all windows (Windows > Open > Select All > OK).
Save the project.
Close PAC Display Configurator.
Reopen the project in PAC Display Configurator to examine the windows. The affected graphics appear correctly.

Resolution:

Opto 22 is investigating this issue.

Questions?

Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com

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