KB90718
Published: September 19, 2023
Revision: 1.0
PAC Display Runtime may crash when ODBC database unavailable
Applies To:
PAC Display Runtime Professional
Versions Affected:
R9.4a to current
Symptoms:
PAC Display Runtime Professional may crash if there is a network error when attempting to connect to or communicate with an ODBC database.
Workaround:
Address any network errors with the ODBC connector at the source (server, firewall, etc.), and ensure there is a stable connection to your database.
If your project references an unused ODBC connector, set the ODBC Data Source option to None in PAC Display Configurator to avoid potential issues. For instructions, refer to the PAC Display User's Guide (1702).
Resolution:
Opto 22 has resolved this issue and will include the fix in an upcoming release.
Questions?
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
Email: support@opto22.com
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