Published: January 20, 2018
Cannot connect to Node-RED, Ignition Edge, or groov View on GROOV-AR1
groov Admin versions 1.570.44 through 1.570.48
NOTE: This issue happens only when you have run Node-RED flows on the GROOV-AR1.
When you try to start groov View, Node-RED, or Ignition Edge in the GROOV-AR1, the browser displays a message to indicate a "Server Not Found" error. The exact message will depend on the browser you use, but it may be similar to one of these:
- Error 404 - Not Found
- Server not found
- We're having trouble finding that site
- Cannot find [IP address]
If you have run into this issue, you will need to reset your GROOV-AR1 to factory defaults. (For instructions, see the Maintenance chapter of the groov Box User's Guide for GROOV-AR1, form 2104.)
Before resetting your GROOV-AR1 to factory defaults, you can use groov Admin to back up your groov View project (System > Backup and Restore). This issue prevents groov View from being able to start, so the backup has to be done from groov Admin.
Because this issue prevents Node-RED and Ignition Edge from starting, you won't be able to make backups of those projects.
Opto 22 has resolved this issue and will include the fix in an upcoming release.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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