Published: January 17, 2018
groov Box SYS LED continuously blinks green after powerup; GROOV-AR1 doesn't respond to Ethernet
groov Admin versions 1.570.47 & 1.570.48
After powerup, the SYS LED on the GROOV-AR1 doesn't stop blinking green.
Also, the GROOV-AR1 doesn't respond via Ethernet.
This problem occurs if Ignition Edge is enabled and either of the following is true:
- A USB WiFi adapter is not installed but WLAN0 is enabled and properly configured.
- A USB WiFi adapter is installed but either
- WLAN0 is not properly configured (for example, bad SSID or bad passphrase) or
- The wireless network is not available.
Before proceeding with the workaround, note: Always disable WLAN0 configuration in groov Admin before removing the USB WiFi adapter.
- If WLAN0 is properly configured and the WiFi network is available, install the USB WiFi adapter and wait about 2 to 4 minutes.
The system should reset within about 2 minutes and then boot successfully.
- Perform "Restore Factory Defaults" operation.
Opto 22 has resolved this issue and will include the fix in an upcoming release.
Contact: Opto 22 Product Support.
Phone: 800-835-6786 or 951-695-3080
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